Senior Relationship Manager, Switzerland (EN/DE)
At Moonshot, our unique portfolio is key. We invest a tremendous amount in the best and work with the best. Dedicating hundreds of hours, a lot of our own capital, and adding our full heart to our products.
Read moreWe only want to work with the best partners and employees. Thus, we go beyond an attractive compensation. Providing superior benefits to our partners and employees to perform at the top of their game.
Description
As a Moonshot Investor Relations Specialist & Sales Consultant, you are responsible to qualify investors. From the initial stages of their membership application through the entire consultation process.
Are you a team player, well-spoken, social, self-motivated, got energy, and drive? Then you are welcome to become part of Moonshot’s incredible growth success story. With this position, you are one of the first touchpoints for prospects. Setting the tone for the sales cycle. Being responsible to convert prospects.
For your success, completing our Product & Sales Academy is fundamental. To be successful, you will gain deep product knowledge before you start. The more you already know about investments, the better. A Moonshot Principle to success is personal and meaningful relationships.
A Moonshot experience should feel like entering a luxury boutique. It starts with you as a frontline representative to refine everything. You will create the first impression prospects have with us. Thus, you want to make sure you have the skills to make a lasting impact on our potential customers.
Responsibilities
- Communicating to our members and prospects. Cold calling doesn’t exist for us. We only speak to people interested in what we do.
- Building customer relationships, to identify their needs and qualify their interests. As well as viability to create customer satisfaction.
- Conducts intelligent and engaging conversations. Presents product information to customers once you have identified their needs.
- You manage your own customer portfolio. Act as the focal point of contact between the company and the customer. Ensuring the greatest customer satisfaction and retention.
- Drive membership sign-ups, usage, and interactions.
- Report and talk to MAMMA. MAMMA is the Moonshot Administration Master-Management Application. You never have to do much admin work. We manage all your tasks, track your to-do’s, and remind you in case you forget: Just like any other Mamma.
- Expanding current users’ awareness. Educate, engage for referrals, identify new opportunities and develop account intelligence. Follow up with potential customers who expressed interest.
- Perform active and seamless follow-up. Maintaining proximity with existing customers to ensure satisfaction and identify new potential needs.
- Work closely with marketing, sales, growth hacking, and product teams to develop leads. Using case opportunities through direct engagement and insight tools.
Requirements
- A Bachelor’s degree or equal.
- Performing (preferred) in fast-paced business environments. Providing experience in sales, marketing, and market research. As well as financial services, consulting, business development, investment banking, or client success roles.
- Fearlessness and willingness to hop on the phone with new people and pitch the Moonshot value proposition. Successful completion of coursework in sales techniques, marketing, and communication is an advantage.
- You own exceptional and professional communication skills, both verbal and written. Paired with excellent listening skills, and a positive, energetic presence.
- Skills to manage multiple requests and time demands simultaneously. Including solid time and task management and prioritization skills. Ability to work independently as well as part of a team in a fast-paced environment.
- A positive can-do attitude and tireless work ethic. Team player with a strong desire to compete and win.
- You have a powerful intellect. The desire to become a guide on Alternative Investments in a matter of weeks. The desire to keep learning about all its intricacies for years to come.
- Must live and breathe startups with broad responsibilities. Crazy busy, dynamic environment, lots of responsibility, and lots of fun. You are fluent in English and German (verbal and written).
- You have a driver’s license.
Benefits
1
Work from anywhere
Our local team members work 2 days per week in the office and the rest from home or remotely anywhere in the world. If you feel like not coming to the office, that’s ok too. Performance counts, not the work attire. We trust you.
2
Go places.
Top-performers can relax and work while they get from A to B. Using our own driver or Uber is always paid for by us.
3
Training like a boss.
Living in Hinterbüglischräzlige? No problem–we cover your public transport subscription.
4
Should be ok.
In case of an accident or illness, you are privately insured.
5
Grow with us
We help you get the education you need. Get access to off-work schooling and courses.
6
Go-offline
Feel like working 40%, 60%, 80% or 92.5%? No problem, you decide. We auto-adjust the terms as you please with a very short lead time.
Ready to join?
Become a Moonshot Member. Enjoy superior membership perks from the companies and products we invest in.
